Refund Policy

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Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help.

Returns

You have [30] days from the date of delivery to return an item.

To be eligible for a return, your item must be:

Unused and in the same condition you received it

In the original packaging

Accompanied by the receipt or proof of purchase

Non-returnable Items

Certain types of items are not eligible for return, including:

The item has been used.

Personalized or custom-made products unles we have made a mistake.

Gift cards

Return Process

To initiate a return:

1. Contact us at Cherry.baby25@hotmail.com  with your order number and reason for return.

2. We’ll provide instructions and a return shipping address.

3. You are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [5–10 business days].

Exchanges

We only replace items if they are defective, damaged, or the wrong item was sent.

If you need to exchange an item, contact us at Cherry.baby25@hotmail.com 

Late or Missing Refunds

If you haven’t received a refund:

First, check your bank account again.

Then contact your credit card company—it may take some time before your refund is officially posted.

If you’ve done all of this and still haven’t received your refund, please contact us at Cherry.baby25@hotmail.com